"Always Enjoy Fashion" and Free Worldwide Shipping by DHL for our Worldwide customers.
✔Before accepting your order we will check with DHL your country and postcode details to know, whether it is possible to send goods by DHL to your place or not.
✔ 1.Send a Mail Order
✔ 2.PayPal Payment
✔ 3.2-5working days you receive Items by DHL
ONLY 3 STEPS & HOW TO ORDERS
[STEP✔1] Send us an Order Form
- We check the stock and confirm your order,
we will send you a PayPal payment mail.
[STEP✔2] Make a payment by PayPal
- Please make a payment within 2days after receiving the payment email.
If the payment deadline has passed, we will cancel the order.
- After we received your payment,
we ship your items by DHL after 1-2 working days.
and send you a tracking number.
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[STEP✔3] 2-5working days you receive your Items.
Please fill in this order form. *Required item
1. Send a filled Mail Order and receive confirmation
- Name
- Shipping address , Postcode
- Phone number
- ITEM URL (Please copy and paste the URL from our Online Store)
- Size
- Color
You can find Order Form above. After filling the Order Form, please double check and push
"SEND ORDER" button. After we will receive your Order Form on our e-mail.
Please note that we cannot accept any returns or exchanges of any items you purchased from our web store. Therefore, please DOUBLE CHECK your selected items before placing your order. We apologize for the inconvenience.
For sizing information and other questions, please send us e-mail ▶info@quadrato.jp
Now we do a FREE WORLDWIDE SHIPPING on All Items by DHL
Before accepting your Order We will check with DHL your country and postcode detail to know, whether it is possible to send goods by DHL to your place or not.
Please click the link in the email and complete your payment.
Before making payment please DOUBLE CHECK all the information such as “Email” “Shipping address” “Mobile number” “ITEM URL” “Quantity” and etc.
2. Payment by PayPal
Please make a payment within 2days after receiving the payment email.
If the payment deadline has passed, we will cancel the order.
Payment may ONLY be made in JPY.
Exchange currency is shown for easy understanding to our customers from abroad.
After we receive your order, we will send you PayPal page.
After we have received your payment, we will send the package within 1-2 business days.
3. We will ship items after confirming your payment.
You will receive a link to your e-mail with the tracking number after the shipment has been made.
Shipment may take up to 3-5 working days by DHL. If you have any questions or concerns regarding to your order, feel free to email us and we will get back to you immediately.
*All international packages may be subject to duties and taxes.
The regulations regarding custom fees are established by your local customs authorities. Please check your local customs website for more information.
Thank you.
ATTENTION NOTICE
Refund and Exchange Policy
According to our policy, we cannot accept any refunds or exchanges in cases of oversea shipping. Thank you for your understanding.
Customs duty
All international packages may be subject to duties and taxes.
The regulations regarding custom fees are established by your local customs authorities. Please check your local customs website for more information.
If your item is broken
We are not responsible for damage of the box.
If received item is damaged or incorrect, please immediately contact us. Within 2 days of the order’s delivery date you should preserve the postal item in the current condition and make a statement regarding the missing part of the package or damaged item in the local Post Office.
Please follow the procedure below.
* Keep broken items, package and shipping materials. They will be necessary when we apply compensation.
* Visit the nearest post office with broken items, package, shipping materials and shipment invoice.
* File a damage report at the post office.
* After the damage report is made, please send an email to our shop.
* Later, we will ship you new items.
